Privacy Policy
1. General Information
We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your data when you use our website or services.
The responsible entity for data processing is:
The New Hope Gameservers
Portomaso Business Tower
1 Church Street
St Julian's STJ 4011
Malta
Email: [email protected]
2. Data Collection
We only collect personal data when it is necessary for the operation of the website or services – for example:
- When you contact us via email
- When you interact with forms or forums
- When you join our game servers or Discord
The following data may be collected:
- IP address
- Email address (if provided)
- Usernames (in-game or on Discord)
- Timestamps of logins or activity
3. Purpose of Data Processing
We process personal data only for the following purposes:
- To operate and manage the game servers and community
- To respond to user inquiries
- To improve website and server performance
- To prevent abuse, cheating, or violations of server rules
4. Data Sharing
We do not share your personal data with third parties, except:
- If required by law or authorities
- To prevent fraud or abuse
- When using trusted service providers (e.g., Discord, server hosting)
5. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
6. Your Rights (under GDPR)
You have the right to:
- Access your stored personal data
- Request correction or deletion
- Object to data processing
- Withdraw consent at any time
- File a complaint with a data protection authority
7. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Please check this page regularly to stay informed.